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Always in My Thoughts
Love You Forever
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Forever In Our Hearts - 20
Forever In Our Hearts - 50
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Privacy Notice

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Your Privacy

The Remembrance Stones understands the importance of protecting your privacy and security online and we do our utmost to guarantee the safety of your personal information. The following statement outlines our practices for gathering, using and protecting personal information. By using this site, you signify your assent to The Remembrance Stones Privacy & Security Statement. Your continued use of the site following posting of changes to these terms will mean you accept these changes. If you have any questions regarding this statement, please contact us via phone at (561)-798-5444 or send us email addressed to info@remembrancestones.com.

How do I know my online experience will be private and secure?

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We make every possible effort to protect your online information by using industry standard Secure Socket Layer (SSL) Protocol encryption technologies to protect against information loss and Digital Signatures to ensure message authenticity. Our SSL gateway is authorizenet so you can be assured that your transactions are safe and secure. Please note that some versions of browsers and some firewalls do not permit communication through secure servers.

What personal information is collected and what is it used for?

We collect personal information from you such as your name, address, phone number and email address when you register for an account in order to access special features on remembrancestones.com  We may also request other optional information during registration which you may choose not to provide. This information may be used to send you information about sales, promotions, and other special events.

When you place an order with remembrancestones.com, we require the following information: name, address, phone number, email address and credit card information. We use this information to process your order, respond to your requests and contact you about your order if necessary.

How do I make changes to my remembrancestones.com account information?

To update your remembrancestones.com account information, please sign in, visit  http://www.remembrancestones.com

How do I remove my information from your email,postal mail and phone lists or update that information?

To unsubscribe from our email list, please use the link in any of our promotional emails or send an email to info@remembrancestones.com.

To update your email address, postal mailing address or phone number or to remove yourself from The Remembrance Stones mailing or phone lists, please send an email to info@remembrancestones.com or call 561-798-5444.

Will my personal information be shared with or sold to any other organizations?

Remembrance Stones uses select, trustworthy business partners to help us operate our site, fulfill your orders and analyze our business. Your personal information is shared with our partners only as strictly necessary to maintain your account, fill your orders and analyze our business. Your address will not be added to their mailing lists nor will they contact you in any manner except as concerns your account is in order with The Remembrance Stones. The Remembrance Stones does not sell or rent any personal information to, or otherwise share any personal information with, any unrelated third parties. We may share your information with our affiliates or our partners who provide services on our behalf.

If, at any time, The Remembrance Stones is required by law or by another legal process to release customer information, we must cooperate fully. We also reserve the right to share information with legal authorities and other companies for the purpose of fraud protection and credit risk reduction.

How will I be notified of changes made to the Privacy and Security Policy?

Any changes to our Privacy and Security Policy will be immediately noted on the home page of www.remembrancestones.com with a link to the revised policy. Your continued use of the site following posting of changes to these terms will mean you accept these changes.

Where can I go with questions regarding your Privacy and Security Policies?

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can call us at (561)-798-5444 or send us an email addressed to: info@remembrancestones.com.

Do you offer a Safe Shopping Guarantee?

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any portion of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What navigational information is collected on your site? Cookies, what are they and how are they used?

The Remembrance Stones collects web site visitor information to enhance your online shopping experience.

We gather navigational information about where visitors go on our web site and information about the technical efficiencies of our web site and services, such as the time to connect to our web site, time to download pages and the number of times different pages are visited. This information helps us better understand our customers\' web site experience and improve the quality of visitors\' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (such as domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor\'s use of our Web site (such as the time of a visitor\'s last visit to a page on our site).

Your California Privacy Rights

Our California customers have the right to receive a list of third parties we have disclosed personal information to within the preceding calendar year for the third party’s direct marketing purposes and the types of personal information we’ve disclosed to these parties. If you’d like to receive such a list, you must submit your request to one of the following:

By mail:

Remembrance Stones
Attn: CA Privacy Rights
8983 Okeechobee Blve, Suite 202-422
West Palm Beach, FL 33411

This information will be sent to you by mail within thirty (30) days of your request. Please make sure your request includes your name and mailing address so we may respond to you as quickly as possible.

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